Bangabet Privacy Policy
— Your data, our responsibility

Welcome to Bangabet. This Privacy Policy explains how Bangabet (referred to as "we", "us", or "the platform") collects, stores, uses, and protects your personal information.

We believe privacy is a fundamental right. Keeping your personal and financial information safe while you use our online betting platform in Bangladesh is our foremost responsibility. Bangabet's Privacy Policy is built in accordance with international data protection standards.

This policy applies to our website, mobile app, and all related services. By using any Bangabet service, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please contact us before using our services.

Bangabet only collects information necessary for providing services, verifying identity, processing financial transactions, and meeting legal obligations. We never collect unnecessary or excessive data.

A) Information collected at registration:

• Full name (Bengali or English)
• Mobile number (Bangladeshi number)
• Email address
• Date of birth (for age verification)
• Current address
• Password (stored in encrypted form)

B) Information Collected During KYC Verification:

• National ID (NID) number or passport number
• Government-issued ID photo
• Selfie or live photo (if required)

C) Financial Information:

• BKash, Nagad, or Rocket number
• Bank account details (where applicable)
• Transaction history

D) Automatically collected information:

• IP Address & Device Information
• Browser Type & Version
• Operating System
• Page View Data & Session Data
• Referral URL

Bangabet uses the information it collects for the specific purposes listed below. Each purpose is clearly defined, and we never use your data for anything beyond what is stated.

To opt out of marketing communications, use the "Unsubscribe" link at the bottom of any SMS or email, or contact our support team directly. Please note that essential account-related messages cannot be turned off.

Bangabet retains your data only for as long as it is necessary or legally required. All information is stored securely for the duration that your account remains active.

• Account Information: Retained for up to 5 years after account closure (as required by law).
• Financial Transaction Records: Minimum 7 years (as required by financial regulations).
• KYC documents: 5 years after account closure.
• Log and session data: Up to 12 months.
• Marketing consent records: 3 years after consent is withdrawn.

Once the retention period expires, your personal data is securely deleted or anonymized so that you can no longer be identified.

Bangabet never sells your personal data. However, limited information may be shared with trusted third parties as necessary to operate our services.

Parties We Share Information With:

• Payment Processors: To process financial transactions (bKash, Nagad, bank).
• Identity Verification Agencies: To complete the KYC process.
• Technology Service Providers: Cloud hosting and cybersecurity providers.
• Legal authorities: Upon a valid order from a court or government authority.
• Audit body: For annual financial and security audits.

All third parties with whom data is shared are bound by strict confidentiality agreements with Bangabet and may only use the data for the specified purpose.

Bangabet's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of cookies we use:

• Essential Cookies: To keep your login session active and maintain security. These cannot be disabled.
• Functional Cookies: To remember your preferences (such as language and theme).
• Analytical Cookies: To understand which pages are most frequently visited. No personally identifiable information is collected.
• Performance cookies: To monitor platform speed and performance.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features. In Chrome, go to Settings → Privacy and Security → Cookies to manage your cookie preferences.

Bangabet uses industry-leading security measures to protect your data, with both technical and organizational safeguards in place.

Technical safeguards:

• 256-bit SSL/TLS Encryption — applied to all data transfers
• AES-256 Encryption — applied to all stored sensitive data
• Two-Factor Authentication (2FA) — for account login
• Firewall & DDoS Protection
• Regular Penetration Testing
• Real-Time Fraud Detection System

Organisational safeguards:

• Data access is restricted to authorized personnel only
• Regular staff training and security awareness programs
• Annual third-party security audit
• Data breach rapid response plan

As a Bangabet user, you have several important rights over your personal data, all of which we actively uphold.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be temporarily suspended.
• Data portability: You may request a copy of your data in a commonly readable format.
• Right to Object: You may object to the use of your data for marketing communications or profiling.

To exercise any of these rights, email us at support@bangabet.ws. We will aim to respond within 30 days. In some cases, we may request additional information to verify your identity.

Bangabet is strictly for individuals aged 18 and above. We do not knowingly collect personal information from or provide services to minors.

Date of birth is verified at registration and confirmed through the KYC process. If a minor has accidentally created an account, a parent or legal guardian can contact us and we will immediately close the account and securely delete all associated data.

If you suspect a minor is using our platform, please notify us immediately at support@bangabet.ws. To learn more about responsible gaming, visit our Responsible gaming View the page.

Bangabet may update this Privacy Policy from time to time, due to changes in our business, legal obligations, or technology.

For any significant changes, we will:

• Registered users will be notified in advance via email or SMS.
• Display a clear notice at the top of the website.
• We will provide the date of the change along with a summary of what was updated.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. Previous versions of the policy are available upon request.

For any questions, requests, or concerns regarding our Privacy Policy, please reach out to our dedicated privacy team. We are always ready to help.

• Email: support@bangabet.ws
• Response Time: Within 24 hours on business days
• Live Support: Available 24/7

For formal requests such as data deletion or data portability, send us an email with "Privacy Request" as the subject line and include your registered mobile number or email address.